Privacy & Policy

Last updated: May 20, 2026 | Effective: June 1, 2026

1. Information We Collect

When you create an account or place an order on FreshMart, we collect information necessary to process and deliver your order:

Personal details (name, email, phone number)
Delivery address and location
Payment information (processed securely via encrypted gateways)
Order history and preferences
Device and browsing data for app performance

2. How We Use Your Information

We use your information for:

Fulfillment: Processing and delivering your orders.
Communication: Sending updates, order confirmations, and resolving support issues.
Personalization: Tailoring product recommendations to your taste.
Optimization: Upgrading and improving the website and app experience.

3. Safety & Security

All payments are processed through secure payment gateways. We do not store your card details.

Encryption: Transactions are protected using industry-standard 256-bit SSL encryption.
Payment Guardrails: FreshMart never stores your financial details on their servers. All transactions go through PCI-DSS compliant payment partners.

4. Sharing Information

We share information only with:

Delivery Partners
Payment Providers
Legal Authorities (if required)

5. Your Rights

You have the right to access, correct, or delete your personal data at any time. You can manage your preferences from your Account Settings or contact our support team.